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If your vehicle has been in a collision, it’s important to find the right auto body shop to get repairs taken care of. High-quality body shops will perform repairs to the best possible standards, and they will be honest about costs. With less reliable businesses, you could end up being overcharged for low quality work. Here’s what to consider when picking an auto body shop.

How to Choose a Collision Repair Service

1. Make Sure They Know Your Model

Some auto body shops might be experts about certain makes and models, but if they are not completely familiar with the car you own, then they should be avoided. It’s also important that the body shop uses original equipment manufacturer (OEM) replacement parts to repair your car instead of using parts that are most convenient or cost-effective for their business. If not, they could replace your broken component with another that’s in poor condition and will break down just as easily.

2. Research Their Reputation 

auto body shopWith so much information available online, it’s difficult for an unreliable auto body shop to hide their reputation. Be sure to check online reviews, including on Google® and nonprofit organizations such as Consumer Reports. Another good resource for checking a business’s reputation is the Better Business Bureau®. Asking friends and family about trusted local repair shops is also useful. 

3. Ask Questions

It’s best to contact a few different auto body shops and ask questions to find out if they are right for you. Ask whether they provide warranties for their work and how long they last, and check if their technicians are certified by I-CAR® or the National Institute for Automotive Service Excellence® (ASE). Also, check that their services are convenient, such as opening hours that suit you and whoever will be picking you up while your car is in for repair.

4. Don’t Automatically Take Your Insurer’s Advice

A good auto body shop should work with most insurance companies, but that doesn’t mean you always have to go with the body shop your insurer recommends. You are legally entitled to choose a different repair shop. Insurers have a business relationship with repair shops, and they may be motivated by saving money instead of what’s best for the driver. However, there are also benefits of choosing an insurance-preferred shop, such as faster service and direct handling of billing by the insurer.

 

When you need an auto body shop with an excellent reputation and knowledge of all models, rely on Mark's Auto Body in Cincinnati, OH. They have served the area since 1985, and all of their highly trained technicians receive ongoing education. They pride themselves on honesty and safety. Call (513) 731-4273 to schedule an appointment or visit them online to learn more. 

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